TRAVEL assistance

If you are already a member and need our assistance services, please call us.

800 283 34 07

AMBULANCE

Immediate response for emergencies.

MEDICAL ASSISTANCE

Telephone and online assistance or medical visits.

LEGAL ADVISOR

Legal advice and quick assistance

Telephone or
video call medical assistance

Advice and guidance from our team of general practitioners, by telephone 24 hours a day, 365 days a year, per event in case of a medical emergency or illness.

*This service is unlimited during the
validity of the assistance services.

24-7

Doctor at your door

We send a Doctor (general practitioner) for a personal evaluation with no cost.

*This service is provided for a single event and only during the life of your assistance.

* Check the hours of service in the established schedule.

Emergency

ambulance

In the case that a user suffers an accident or is affected by a serious illness and requires consequently ground ambulance services, the user may request, prior authorization from the medical committee, to manage and cover the shipment of a ground ambulance for the transfer of the user to the nearest hospital center at the city where the user is located with no cost.

*This service is provided for a single event and only during the life of your assistance.

24-7

Medical referrals and discount network.

We provide the user with references of general practitioners and specialists in México and will grant them access to our network of discounts in laboratories without limit of events during the life of the assistance.

*All expenses that arise will be borne by the user.

* Hours restricted according to the established schedules.

Telephone
legal advice

When there is a conflict that forces the user to carry out legal procedures at the corresponding authorities, the user will have access to telephone legal advice service in any area. A lawyer will advise the user by telephone on the necessary procedures and steps that may be followed according to the type of legal situation that the user might be involved.

*This service is unlimited during the life of your assistance.

* Hours restricted according to the established schedules.

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If you are already a member and need our assistance services, please call us.

800 283 34 07

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